Privacy Policy — Fresh Start Group

At Fresh Start Group, your privacy is our priority.
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, or SMS communications.

1. Information We Collect
We may collect the following types of information:
Personal Information:
Name, email address, phone number, or any other details you voluntarily provide through forms, applications, or communications.
Non-Personal Information:
Browser type, IP address, device information, and website usage data collected through cookies, analytics tools, or similar technologies.

2. How We Use Your Information
We use your information to:
Respond to your inquiries and provide customer support
Process housing or service-related applications
Improve website content, functionality, and user experience
Send updates, offers, or newsletters (only if you opt in) Maintain website and data security, and prevent fraud

3. Cookies & Tracking
Our website may use cookies and similar technologies to enhance your browsing experience and analyze traffic. You may adjust your browser settings to refuse cookies, but some features of the website may not function properly as a result.

4. SMS Communications
By providing your phone number, you consent to receive text messages (SMS) from Fresh Start Group related to your inquiries, housing services, or promotional updates.
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP or by contacting us at [email protected] .
For help, reply HELP.
Consent to receive text messages is not a condition of purchase or service.

5. Data Sharing & Security
We do not sell or share your personal information with third parties for marketing purposes. We implement reasonable administrative, physical, and technical safeguards to protect your information from unauthorized access, loss, or misuse.

6. Third-Party Links
Our website may contain links to external websites. Fresh Start Group is not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.

7. Your Rights
You have the right to: Access, update, or delete your personal information Withdraw consent for communications Request information on how your data is used To exercise your rights, contact us using the information below.

8. Updates to This Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

9. Contact Us
Fresh Start Group 📧
Email: [email protected]
📞 Phone: 804-999-HOME (4663)