Terms & Conditions — Fresh Start Group

Welcome to Fresh Start Group! By accessing or using our website, services, or communication channels (including phone calls and text messages), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.

If you do not agree to these terms, please do not use our website or services.

2. Use of the Website and Services

You agree to use our website and services only for lawful purposes. You may not use our site in any way that could damage, disable, or interfere with its functionality.
You are responsible for ensuring that all information you provide to Fresh Start Group is accurate, current, and complete.

3. SMS and Phone Communications (10DLC & Kixie Compliance)

By providing your phone number to Fresh Start Group, you consent to receive calls and text messages (SMS) related to your inquiries, scheduled appointments, service reminders, or other customer-care communications from Fresh Start Group LLC.

Message Terms:

• Message frequency may vary.

• Message and data rates may apply depending on your carrier.

• You can opt out at any time by replying STOP to any text message.

• For assistance, reply HELP or contact [email protected].

• Consent to receive text messages is not a condition of purchase, rental, or service.

• All messaging and call activities through Kixie or other telecommunication platforms are logged for quality assurance, compliance, and fraud prevention in accordance with federal and carrier guidelines.

4. Intellectual Property

All content on this website, including text, graphics, logos, images, and design, is the exclusive property of Fresh Start Group and is protected by U.S. copyright, trademark, and intellectual property laws.
You may not copy, distribute, or use any material without our prior written consent.

5. Third-Party Links

Our website may contain links to external or third-party websites. Fresh Start Group does not control or endorse these websites and is not responsible for their content, policies, or practices.
We encourage you to review the Terms and Privacy Policies of any third-party sites you visit.

6. Limitation of Liability

Fresh Start Group will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website, phone, or SMS services, or reliance on any content provided.
This includes but is not limited to errors, service interruptions, or unauthorized access to transmitted data.

7. Disclaimer

All information provided on our website and in our communications is for general informational purposes only and should not be taken as professional, financial, or legal advice.
We make no warranties regarding the completeness or accuracy of any content or communications.

8. Indemnification

You agree to indemnify, defend, and hold harmless Fresh Start Group, its affiliates, staff, and partners from any claims, damages, or liabilities resulting from your violation of these Terms & Conditions or misuse of our website or services.

9. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page with the revised effective date.
Continued use of our website or services after updates constitutes your acceptance of the new terms.

10. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the United States and the Commonwealth of Virginia, without regard to conflict of law principles.

11. Contact Us

If you have questions about these Terms & Conditions or need assistance, please contact us:

Fresh Start Group
📧 Email: [email protected]
📞 Phone: 804-999-HOME (4663)